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QUESTION 21
Which option lists what the Security Wizard configures with Cisco Unified Contact Center Enterprise?

A.    Windows Firewall, network isolation, and SQL hardening
B.    Windows Firewall, IPsec configuration, and gateway security
C.    network isolation, IPsec configuration, and Windows configuration
D.    VPN configuration, IPsec configuration, and NAT configuration

Answer: A

QUESTION 22
Which tool is available to expand the size of Cisco Unified ICM databases?

A.    Microsoft SQL Studio
B.    DBExpand
C.    database sizing utility
D.    ICMDBA

Answer: D

QUESTION 23
Which command is used to examine detailed events processed by the call router with Cisco Unified Contact Center Enterprise?

A.    dumplog router <options..>
B.    viewlogs rtr <options..>
C.    dumplog rtr <options..>
D.    showlogs rtr <options..>

Answer: C

QUESTION 24
Which tool can be used to monitor Cisco Unified Communications Manager statistics?

A.    Real-Time Monitoring Tool
B.    Operations Console
C.    Performance Monitor
D.    Cisco Unified Contact Center Domain Manager

Answer: A

QUESTION 25
Which batch script can be used to view VXML application states and port count for a Cisco Unified CVP VXML server?

A.    getVersions.bat
B.    status.bat
C.    updateApp.bat
D.    displayApp.bat

Answer: B

QUESTION 26
The current operating status for multiple devices is displayed in the Cisco Unified Customer Voice Portal OAMP Control Center tab within the Operations Console web page. Which three devices show an operating status? (Choose three.)

A.    Cisco Unified Communications Manager
B.    Cisco Unified CVP reporting server
C.    SIP proxy server
D.    Cisco Unified CVP call server
E.    Cisco Unified Contact Center Enterprise server
F.    VXML gateway
G.    Cisco Unified CVP VXML server

Answer: BDG

QUESTION 27
A new gateway was added to the Cisco Unified Customer Voice Portal in a comprehensive deployment and calls are failing with error “403 forbidden”. What is the possible cause?

A.    Toll Fraud security is not configured correctly.
B.    Gateway cache requires a reset.
C.    Gateway IP has been blacklisted.
D.    IP address trust has not been configured.

Answer: A

QUESTION 28
While a voice gateway accesses webservices elements, it times out and throws an error.badfetch event. Which two options are common ways to reduce such errors? (Choose two.)

A.    Set FetchAudioDelay timeout.
B.    Set FetchAudioMinimum timeout.
C.    Set mediafetchDelay timeout.
D.    Set mediafetchDelay.

Answer: AB

QUESTION 29
Refer to the exhibit. While a Whisper Announcement call is being troubleshooted, the Cisco Unified Contact Center Enterprise Peripheral Gateway PIM log is captured.
Which option describes what the log file indicates?

A.    The agent PIM gets notification that the Whisper Announcement is done and sends the established event to the agent.
B.    The agent PIM gets notification that the Whisper Announcement is done and sends the established event to the caller.
C.    The VRU PIM gets notification that the Whisper Announcement is done and sends the established event to OPC.
D.    The VRU PIM gets notification that the Whisper Announcement is done and sends the established event to the agent.
E.    The MR PIM gets notification that the Whisper Announcement is done and sends the established event to the OPC.

Answer: A

QUESTION 30
Refer to the exhibit. In a Cisco Unified Contact Center Enterprise 10.0 Outbound Option with SIP dialer, you check the status of the Dialer process from Diagnostic Framework Portico.
What does the circled message “R” represent?

A.    customer instance name
B.    telephony port status
C.    configured ports
D.    ready ports
E.    reserved ports

Answer: D

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